For those who haven’t already heard, the PC OEM company Asus was involved in a major scandal where a directory on the recovery DVD and inside c:\Windows\ConfigSetRoot\ contained a software crack for the WinRar program, software serial numbers, a resume (presumably for a now-jobless Asus employee), an internal Asus powerpoint describing “known compatibility issues”, Asus source code, and even an OEM issued Microsoft document, which mainly says “do not distribute DR-DOS with any computers”.
Yet another example of what happens when a company does not have, or does not follow, documented procedures. For many, procedures are a hinderance to getting work done. It's arguable whether procedures are useful in small companies, but once a company gets bigger, following documented procedures is critical. The trick is to minimise the impact of following procedures, and so minimise the temptation to ignore them.
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